Support

Open Orbit, go to Profile › Connected devices and tap your device. WHOOP, Oura and Fitbit connect directly. For Garmin and other watches, turn on Apple Health sharing in that watch’s app and Orbit reads it from there.

Orbit counts steps from one source per day so nothing is counted twice. If you have several devices, pick your main wearable in Profile › Connected devices. Also note Orbit’s day runs 4 AM to 4 AM, so late nights count toward the day before.

On the sign-in screen, enter your email and tap “Forgot password?”. Open the email on your iPhone and tap Reset password to choose a new one.

Check your spam folder for an email from noreply@orbitrecovery.app. Trying to sign in sends a fresh link if your email isn’t confirmed yet.

Orbit is $9.99 a month or $69.99 a year in the app, or $59.99 a year on our website (from the app, tap “Continue on website” on the plans screen). Annual plans start with 2 weeks free (one free trial per person).

If you subscribed in the app: on your iPhone, open Settings › your name › Subscriptions › Orbit › Cancel Subscription. If you subscribed on our website: in Orbit, go to Profile › Subscription › Open billing page and tap Cancel. You keep access until the end of the period you’ve paid for. Cancel at least 24 hours before a free trial ends to avoid being charged.

App Store purchases are refunded by Apple: request one at reportaproblem.apple.com. For website purchases, email us within 7 days of a charge you didn’t mean to make and we’ll refund it.

In Orbit, go to Profile › Delete account. This permanently deletes your account and everything stored with it. Data in Apple Health isn’t affected.

No. Orbit gives general wellness suggestions. Talk to a healthcare professional before big changes to your diet or exercise.